Pratique du shadowing : How to Speak So That People Want to Listen - Julian Treasure

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  1. The Human Voice The human voice.0:11
  2. It's the instrument we all play.0:15
  3. It's the most powerful sound in the world.0:18
  4. Probably it's the only one that can start a war or say, I love you.0:20
  5. And yet many people have the experience that when they speak, people don't listen to them.0:24
  6. Why is that?0:28
  7. How can we speak powerfully to make change in the world?0:29
  8. What I'd like to suggest there are a number of habits that we need to move away from.0:33
  9. I've assembled for your pleasure here seven deadly sins of speaking.0:37
  10. I'm not pretending this is an exhaustive list, but these seven I think are pretty large.0:41
  11. The habits that we can all fall into.0:46
  12. First, gossip.0:49
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  1. Speaking ill of somebody who's not present.0:51
  2. Not a nice habit and we know perfectly well the person gossiping five minutes later will be gossiping about us.0:54
  3. Second, judging.1:01
  4. We know people who are like this in conversation and it's very hard to listen to somebody if you know that you're being judged and found wanting at the same1:03
  5. time.1:11
  6. Third, negativity.1:12
  7. You can fall into this.1:14
  8. My mother in the last years of her life became very, very negative and it's hard to listen.1:15
  9. I remember one day I said to her, it's October the first today and she said, I know, isn't it dreadful?1:19
  10. It's hard to listen when somebody's that negative.1:26
  11. And another form of negativity, complaining.1:30
  12. Well, this is the national art of the UK.1:33
  13. It's our national sport.1:37
  14. We complain about the weather, about sport, about politics, about everything.1:38
  15. But actually complaining is viral misery.1:42
  16. It's not spreading sunshine and lightness in the world.1:44
  17. Excuses.1:48
  18. We've all met this guy.1:50
  19. Maybe we've all been this guy.1:51
  20. Some people have a blame -thrower.1:52
  21. They just pass it on to everybody else and don't take responsibility for their actions.1:55
  22. And again, hard to listen to somebody who's being like that.1:59
  23. Penultimate, the sixth of the seven.2:02
  24. Embroidery.2:04
  25. Exaggeration.2:06
  26. It demeans our language actually sometimes.2:08
  27. For example, if I see something that really is awesome, what do I call it?2:10
  28. And then of course this exaggeration becomes lying, out and out lying.2:17
  29. And we don't want to listen to people we know are lying to us.2:21
  30. And finally, dogmatism.2:24
  31. The confusion of facts with opinions.2:27
  32. When those two things get conflated, you're listening into the wind.2:31
  33. You know, somebody is bombarding you with their opinions.2:34
  34. As if they were true, it's difficult to listen to that.2:36
  35. So here they are, seven deadly sins of speaking.2:40
  36. These are things I think we need to avoid.2:43
  37. But is there a positive way to think about this?2:46
  38. Yes, there is.2:49
  39. I'd like to suggest that there are four really powerful cornerstones, foundations that we can stand on if we want our speech to be powerful and to make change in2:50
  40. the world.3:00
  41. Fortunately, these things spell a word.3:02
  42. The word is hail, and it has a great definition as well.3:04
  43. I'm not talking about the stuff that falls from the sky and hits you on the head.3:07
  44. I'm talking about this definition, to greet or acclaim enthusiastically, which is I think how our words will be received if we stand on these four things.3:10
  45. So what do they stand for?3:18
  46. See if you can guess.3:20
  47. The H, honesty, of course.3:22
  48. Being true in what you say, being straight and clear.3:25
  49. The A is authenticity, just being yourself.3:28
  50. A friend of mine described it as standing in your own truth, which I think is a lovely way to put it.3:32
  51. The I is integrity, being your word, actually doing what you say and being somebody people can trust.3:37
  52. And the L is love.3:44
  53. I don't mean romantic love, but I do mean wishing people well.3:47
  54. For two reasons.3:51
  55. First of all, I think absolute honesty may not be what we want.3:52
  56. I mean, my goodness, you look ugly this morning.3:56
  57. Perhaps that's not necessary.3:59
  58. Tempered with love, of course, honesty is a great thing.4:02
  59. But also, if you're really wishing somebody well, it's very hard to judge them at the same time.4:05
  60. I'm not even sure you can do those two things simultaneously.4:11
  61. So, Hale.4:15
  62. Also, now that's what you say, and it's like the old song, it is what you say, it's also the way that you say it.4:17
  63. You have an amazing toolbox, this instrument is incredible.4:22
  64. And yet this is a toolbox that very few people have ever opened.4:26
  65. I'd like to have a little rummage in there with you now.4:29
  66. And just pull a few tools out that you might like to take away and play with, which will increase the power of your speaking.4:31
  67. Register, for example.4:38
  68. Now, falsetto register may not be very useful most of the time.4:40
  69. But there's a register in between.4:43
  70. I'm not going to get very technical about this for any of you who are voice coaches.4:46
  71. You can locate your voice, however.4:49
  72. So if I talk up here in my nose, you can hear the difference if I go down here in my throat, which is where most of us speak from4:51
  73. most of the time.4:57
  74. But if you want weight, you need to go down here to the chest.4:58
  75. You hear the difference?5:03
  76. We vote for politicians with lower voices.5:04
  77. It's true.5:07
  78. Because we associate depth with power and with authority.5:08
  79. That's register.5:14
  80. And we have timbre.5:15
  81. It's the way your voice feels.5:17
  82. Again, the research shows that we prefer voices which are rich, smooth, warm, like hot chocolate.5:19
  83. Well, if that's not you, that's not the end of the world.5:26
  84. Because you can train.5:29
  85. Go get a voice coach.5:31
  86. And there are amazing things you can do with breathing, with posture, with exercises to improve the timbre of your voice.5:32
  87. Then prosody.5:39
  88. I love prosody.5:40
  89. This is the sing song, the meta language that we use in order to impart meaning.5:41
  90. It's Route 1 for meaning in conversation.5:45
  91. People who speak all on one note are really quite hard to listen to if they don't have any prosody at all.5:48
  92. That's where the word monotonic comes from, monotonous, monotone.5:54
  93. Also, we have repetitive prosody now coming in, where every sentence ends as if it were a question.6:00
  94. When it's actually not a question, it's a statement.6:06
  95. And if you repeat that one over and over, it's actually restricting your ability to communicate through prosody, which I think is a shame.6:10
  96. So let's try and break that habit.6:18
  97. Pace.6:21
  98. I can get very, very excited by saying something really, really quickly, or I can slow right down to emphasize.6:22
  99. And at the end of that, of course, is our old friend silence.6:28
  100. There's nothing wrong with a bit of silence in a talk, is there?6:34
  101. We don't have to fill it with ums and rs.6:38
  102. It can be very powerful.6:41
  103. Of course, pitch often goes along with pace to indicate a rousal, but you can do it just with pitch.6:43
  104. Where did you leave my keys?6:48
  105. Where did you leave my keys?6:50
  106. It's a slightly different meaning in those two deliveries.6:52
  107. And finally, volume.6:56
  108. I can get really excited by using volume.6:58
  109. Sorry about that, if I startled anybody.7:01
  110. Or I can have you really pay attention by getting very quiet.7:03
  111. Some people broadcast the whole time, try not to do that.7:08
  112. That's called sodcasting.7:12
  113. Imposing your sound on people around you carelessly and inconsiderately.7:15
  114. Not nice.7:19
  115. Of course, where this all comes into play, most of all, is when you've got something really important to do.7:21
  116. It might be standing on a stage like this and giving a talk to people.7:26
  117. It might be proposing marriage, asking for a raise, a wedding speech, whatever it is.7:29
  118. If it's really important, you owe it to yourself to look at this toolbox and the engine that it's going to work on, and no engine works well without being7:35
  119. warmed up.7:44
  120. Warm up your voice.7:45
  121. Actually, let me show you how to do that.7:47
  122. Would you all like to stand up for a moment?7:49
  123. I'm going to show you the six vocal warm -up exercises that I do before every talk I ever do.7:52
  124. Any time you're going to talk to anybody important, do these.7:58
  125. First, arms up.8:01
  126. Deep breath in and sigh out.8:03
  127. Like that.8:06
  128. One more time.8:07
  129. Very good.8:11
  130. Now we're going to warm up our lips and we're going to go...8:12
  131. Very good.8:18
  132. And now...8:18
  133. Just like when you were a kid.8:22
  134. Now your lips should be coming alive.8:24
  135. We're going to do the tongue next with exaggerated...8:26
  136. Beautiful.8:33
  137. You're getting really good at this and then roll an R.8:33
  138. That's like champagne for the tongue.8:38
  139. Finally, and if I can only do one, the pros call this the siren.8:40
  140. It's really good.8:44
  141. It starts with we and goes to all.8:45
  142. The we is high, the all is low.8:46
  143. So you go...8:48
  144. Wee!8:49
  145. Oh!8:51
  146. Wee!8:53
  147. Fantastic.8:54
  148. Give yourselves a round of applause.8:55
  149. Thank you.8:56
  150. Next time you speak, do those in advance.8:59
  151. Now let me just put this in context to close.9:02
  152. This is a serious point here.9:05
  153. This is where we are now, right?9:07
  154. We speak not very well into people who simply aren't listening in an environment that's all about noise and bad acoustics.9:09
  155. I have talked about that on this stage in different phases.9:15
  156. What would the world be like if we were speaking powerfully to people who were listening consciously in environments which were actually fit for purpose?9:18
  157. Or to make that a bit larger, what would the world be like if we were creating sound consciously and consuming sound consciously and designing all our environments consciously for9:27
  158. sound?9:38
  159. That would be a world that does sound beautiful and one where understanding would be the norm.9:39
  160. And that is an idea worth spreading.9:46
  161. Thank you.9:49
  162. Thank you.9:50

Mesuré dans ce clip

Débit
218 mots par minute — plus rapide que 75% du catalogue
Niveau CECRL
B2
Mots à connaître
monotone, bombarding, restricting, acclaim, enthusiastically, exhaustive
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